Data Deletion Request

Data Deletion Request

If you wish to have your data deleted from our system, please follow the steps below:

1. Submitting a Data Deletion Request
To request the deletion of your data, please contact us using one of the following methods:

2. Information You Need to Provide
Your request should include the following details:

  • Your name
  • The email address you used to register
  • The data you wish to have deleted (e.g., courses you’ve registered for or your entire account).

3. Processing Time for Data Deletion
Once we receive your request, we will delete your data from our system within a maximum of 7 business days. If there are legal obligations that prevent us from deleting certain data (e.g., data related to service delivery or tax records), we will inform you.

4. Data That Cannot Be Deleted
There are instances where data cannot be deleted, such as:

  • Data required to comply with tax and accounting laws.
  • Data used for delivering services until they are completed.